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Top 7 Ways to Fix Outlook Not Receiving Emails from Gmail on Windows

Matthew Lynch
Tech Advice

Introduction:

Email has become an essential part of our daily lives, both for personal and professional communication. Microsoft Outlook is a popular email client, but at times, users may face issues with emails not being received from Gmail accounts. In this article, we will discuss the top 7 ways to fix Outlook not receiving emails from Gmail on Windows.

1. Check your internet connection:

First and foremost, ensure that you have a stable internet connection. A weak or no connection may hinder the email syncing process. To test your internet connection, open your browser and visit any website. If you are unable to access it, reset your modem/router or contact your service provider for assistance.

2. Review Gmail’s forwarding settings:

In some cases, the issue might be due to incorrect email forwarding settings in Gmail. Sign in to your Gmail account, click on the gear icon and select ‘See all settings.’ Navigate to the ‘Forwarding and POP/IMAP’ tab and make sure that you have enabled either POP or IMAP access. Save any changes made and restart Microsoft Outlook.

3. Update Outlook’s password for Gmail:

If you have recently changed your Gmail password but have not updated it in Outlook, this can prevent the email client from receiving messages from Gmail. To update the password in Outlook, click on ‘File,’ then ‘Account Settings.’ Select your Gmail account and click on ‘Change.’ Enter your new password and click ‘Next.’

4. Verify Outlook’s port settings:

Incorrect port settings can lead to issues with receiving emails from Gmail. To verify if they are correctly configured, go to ‘File,’ then ‘Account Settings.’ Highlight your Gmail account and click on ‘Change.’ Under Server Information, verify that incoming mail server (IMAP) is set to “imap.gmail.com.” Additionally, confirm if outgoing mail server (SMTP) is set to “smtp.gmail.com.” Click on ‘More Settings,’ then ‘Advanced,’ and ensure that the IMAP port is 993 and the SMTP port is 465.

5. Check your junk email folder:

Sometimes, Outlook may classify emails from Gmail as junk or spam and redirect them to the junk email folder. To check if this is happening, look through your Outlook junk email folder for any missing Gmail messages. If you find them there, right-click on the email, and select ‘Not Junk’ to move it back to your inbox.

6. Disable Outlook add-ins:

Incompatible or malfunctioning add-ins could be the reason behind Outlook not receiving Gmail emails, so disabling them can help resolve the issue. To disable add-ins, click on ‘File,’ then ‘Options.’ Choose ‘Add-ins’ and, at the bottom of the window, use the drop-down menu beside ‘Manage’ to select ‘COM Add-ins.’ Click ‘Go,’ uncheck all the add-ins, and click ‘OK.’ Restart Outlook and see if the issue is resolved.

7. Repair/Reinstall Microsoft Outlook:

If none of the above solutions rectify the issue, repairing or reinstalling Microsoft Outlook may solve the problem. Reinstallation should be considered as a last resort because it will remove all custom settings you had in place for your account.

Conclusion:

In conclusion, there are various reasons why Microsoft Outlook might not receive emails from Gmail on Windows. By following these top 7 ways – checking the internet connection, reviewing Gmail’s forwarding settings, updating passwords, verifying port settings, checking junk email folders, disabling add-ins, or repairing/reinstalling Outlook – you can fix this issue and ensure a seamless emailing experience.